Terms and Conditions Policy

Ready to hit the road? Before you buy, check the travel warnings and make sure you understand the impact coronavirus (COVID-19) and the associate travel warnings may have on travel insurance coverage. All Out Africa has put in place policies that adhere to the World Health Organisation pandemic regulations to reduce the spread of the virus. In order to participate in our volunteer programs. 

Participants are required to follow below protocols:

  • Participants are required to provide a copy of their COVID-19 Vaccination Record Card which must be sent to All Out Africa bookings office.
  • 3 weeks before departure to Southern Africa participants are required to provide a Negative COVID-19 test result which must be sent to All Out Africa bookings office.
  • 72 hours before departure participants must obtain a second certified negative COVID-19 test result, a copy of which must be sent to All Out Africa bookings office and the original will be shown at OR Tambo international airport upon disembarking and at further points of entry such as Eswatini border and the Mozambique airports.
  • 72 hours before departure from projects volunteers will be required to obtain a negative COVID-19 test certificate to be used at international exit points.

New requirements for this period

  • All staff members have been informed to keep alert of symptoms and monitor.
  • Please advise participants to travel to their destinations with masks.
  • All Offices, vehicles and common areas have been supplied with hand wash and alcohol based hand sanitizer.
  • In accordance with the World Health Organisation’s recommendation to report any suspected signs of the Corona Virus, we will require all participants to confirm medical travel insurance.
  • Participants exhibiting flu like symptoms will be taken to the hospital and we request participants adhere to this policy.
  • In light of this policy, we request that participants carefully assess their insurance cover.

Additional information

  • Participants are required to practise social distances of 1.5 metres.
  • Avoid touching eyes, nose and mouth.
  • Always wear a mask or face shield.
  • Use a hand sanitiser.
  • Seeking medical attention immediately when showing signs of fever, cough and difficulty breathing.
  • Staying informed and heeding advise given by healthcare provider.

All Out Africa is the first tourism business to be awarded the evaluated “Safer Tourism Resilience Seal”.

NOTE: The above protocols will constantly change as countries begin to ease up COVID- 19 restrictions in areas that show a lower incidence of cases. Please check with tours@alloutafrica.com or bookings@alloutafrica.com for latest updates.

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